The Smart CX Comparison, XEBO.ai and Verint at a Glance
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Choosing the Right Partner for Smarter CX
While both XEBO.ai and Verint are powerhouses in the CX space, XEBO.ai takes a cutting-edge, AI-driven approach specifically designed to streamline and personalize customer interactions. This table delves deeper into the specific features and functionalities that make XEBO stand out, helping you choose the future-proof solution for maximizing customer satisfaction.
Offers affordable, scalable pricing for organizations of all sizes, delivering strong ROI.
Offers affordable, scalable pricing for organizations of all sizes, delivering strong ROI.
Customization
Provides extensive self-service customization, enabling users to configure surveys, workflows, and dashboards independently.
Customization is moderate and more limited, primarily focusing on survey and workflow flexibility.
User-Friendliness
Designed for fast onboarding and intuitive use with minimal training.
Noted for a very easy-to-learn interface and quick onboarding, ideal for SMBs.
Implementation
Supports both cloud and on-premises deployments, enhancing data security and compliance options.
Cloud-only deployment, with standard security features.
Why Global Leaders Choose XEBO.ai
Reimagining Voice of Customer Through AI
XEBO.ai is built with AI at its core, turning scattered insights into real-time, actionable strategies. Our AI-powered solutions for CX, EX, Journey Mapping, and Social Listening seamlessly integrate automation and predictive intelligence, making VoC smarter and more agile.
Scalable Solution for Every Stage of Your VoC Journey
Whether starting or optimizing a VoC program, XEBO.ai accelerates success with AI-driven analytics, customizable workflows, and industry-specific templates. Its secure, cloud-based infrastructure supports high data volumes, multi-team collaboration, and role-based access—ensuring flexibility without compromise.
Capturing the Full Spectrum of Customer Feedback
XEBO.ai goes beyond surveys, analyzing indirect feedback with AI-powered sentiment detection and LLMs. It uncovers deeper customer insights, delivering a complete view of the experience in user-friendly dashboards.
Always Available Customer Support
With 24/7 multilingual support, real-time translation, and automated issue resolution, XEBO.ai ensures seamless customer interactions anytime, anywhere.
Local Data Servers
Customer data is locally hosted in KSA, UAE, USA, Singapore & India.
On-premise Setup
Take control of your data with enterprise on-premise setup.
24/7 Support
Get 24/7 localised support for any platform related queries.
Top-notch Security
XEBO.ai is audited and certified by industry leading standards.
Scale with Security
XEBO.ai is audited and certified by Industry-leading Standards.
