Hajj is an important pilgrimage and to ensure that the experience pilgrims get is the best in the world, ADAA and XEBO.ai got together to collect feedback from pilgrims.

American Mission Hospital (AMH) is a leading healthcare institution dedicated to providing its community with high-quality medical care and services. AMH was aiming to improve patient experience and satisfaction across outpatient and inpatient departments

XEBO.ai provided Beiersdorf with a powerful and flexible solution to gather agile consumer insights. By offering customizable surveys with advanced logic and precise audience targeting, XEBO.ai enabled Beiersdorf to collect high-quality, relevant feedback from specific demographic segments.

Bupa Arabia is the largest health insurance company in Saudi Arabia offering a wide range of Health Insurance products.

Dubai Holding Asset Management partnered with XEBO.ai to centralize tenant feedback, streamline operations, and unlock real-time insights across commercial and residential portfolios. Discover how DHAM elevated its CX strategy to new heights.

Eagle Hills, a leading urban developer, joined forces with XEBO.ai to revolutionize how citizen and stakeholder feedback is captured and acted upon. Discover how Eagle Hills redefined its experience management with smart, centralized insights.

The Company is a global B2B SaaS provider serving enterprise clients across multiple regions. With a rapidly growing customer base and increasing ticket volumes, the organization set out to enhance its Voice of Customer (VoC) program. Their goal was to improve customer engagement, streamline feedback management, and strengthen responsiveness across all customer touchpoints.

A global financial services provider serving millions across retail banking and wealth management set out to strengthen its Voice of Customer program. With large volumes of open-ended feedback flowing in from surveys, contact centers, and digital channels, the company sought a smarter, scalable way to understand customer sentiment and uncover meaningful insights to enhance satisfaction and guide experience improvement efforts

Gulf African Bank, Kenya’s first Islamic bank, adopted XEBO.ai to streamline feedback collection, enhance customer experience, and improve service efficiency through real-time insights.

HSBC, a global leader in banking and financial services, aimed to unify and strengthen customer experience across its branches.

KKT MENA is a leading orthopedic spine center specializing in non-surgical treatment for back, neck, and joint pain using advanced ultrasound technology. KKT Mena was seeking to leverage feedback data to analyze performance, identify strengths and weaknesses, streamline issue resolution, improve communication, and drive improvement initiatives.

A leading digital telecommunications provider, recognized for its strong focus on customer experience, aimed to enhance satisfaction and better understand customer needs across all digital and support channels. With growing customer interactions and evolving expectations, the company sought a more connected, real-time view of its audience to improve loyalty, reduce churn, and strengthen overall CX performance

XEBO.ai empowered MDLBEAST with strategic insights to elevate their event experiences. By conducting brand health trackers across multiple regions, XEBO.ai assessed both rational and emotional brand elements, providing valuable benchmarks against competitors.

MODON, the Saudi Authority for Industrial Cities, partnered with XEBO.ai to unify fragmented feedback and gain real-time insights across citizen and stakeholder touchpoints. See how MODON transformed its CX operations.

A leading Middle Eastern airline renowned for its world-class service and customer-centric approach, the carrier operates across a vast global network. Dedicated to elevating travel experiences, it continuously invests in innovation to personalize journeys and strengthen loyalty.

OneAssist partnered with XEBO.ai to transform how it collects and acts on customer feedback. Faced with low response rates, static survey formats, and siloed systems, the company needed a more engaging, integrated solution.

SAB (Saudi Awwal Bank) is a leading bank in KSA, offering a range of financial services including personal, business, and corporate banking. With a focus on innovation, digital transformation, and customer-centric solutions, SAB empowers customers with accessible, secure, and advanced banking services.

THIQAH, a leading Saudi digital-transformation provider and key enabler of Vision 2030, delivers advanced licensing platforms for major government agencies. Operating in a complex B2B2C model, it connects agencies, intermediaries, and citizens. To modernize fragmented processes and enhance transparency and satisfaction, THIQAH sought a unified, data-driven approach to improve the end-to-end licensing experience

Virgin Mobile partnered with XEBO.ai to modernize and unify its customer experience operations across digital and support channels. With fragmented feedback systems, limited real-time visibility, and growing customer expectations, the telecom brand needed a platform that could listen, act, and respond instantly.

The Zakat, Tax and Customs Authority (ZATCA) is a government agency in Saudi Arabia responsible for the assessment and collection of Zakat and taxes including VAT.