Welcome to another episode of the Xperience Beyond Podcast, hosted by Anand Nigam. In this episode, we sit down with the legendary Shep Hyken, one of the world’s most recognized Customer Experience (CX) and Customer Service experts.
Shep shares powerful insights on:
How brands can create memorable customer experiences
The shift from customer service to customer loyalty
Why CX is a culture, not a department
Strategies to stay competitive in a customer-first world
Whether you’re a CX leader, entrepreneur, or business owner, this episode is packed with actionable tips to help you build stronger customer relationships and drive growth.
Don’t forget to like, comment, and subscribe for more conversations with global CX thought leaders.
