Searching for the best QuestionPro alternatives in the United States?

Choosing the right customer experience (CX) or survey software is no small task, especially when your business depends on accurate insights, flexible customization, and cost efficiency. With so many platforms competing for your attention, identifying the right tool for your US-based audience can feel overwhelming.

To simplify your search, we’ve curated a list of the top 10 QuestionPro alternatives in 2025. These platforms stand out for their product capabilities, integrations, pricing, and value for businesses serving the US market.

Top 10 QuestionPro Alternatives in 2025

1. XEBO.ai

2. Medallia

3. Qualtrics

4. SurveyMonkey

5. SurveySparrow

6. GetFeedback

7. Alchemer

8. InMoment

9. Typeform

10. Jotform

#1 XEBO.ai (Best Overall US Alternative)

XEBO.ai is an AI-powered CX platform built to help US businesses collect and act on customer insights in real time. With flexible pricing and integrated analytics, it serves retail, e-commerce, healthcare, hospitality, and financial services.

The platform enables omnichannel feedback collection and produces actionable insights using XEBO, an advanced AI assistant designed to analyze customer sentiment and predict behavior. Its intuitive interface makes it ideal for companies looking for strong analytical depth without overwhelming complexity.

XEBO.ai Key Features

• Omnichannel feedback capture

• Predictive analytics

• Sentiment & text analysis

• Real-time dashboards

• Root cause & benchmarking insights

• AI-generated surveys

• UI/UX testing & ad testing

• Panel management

• Customer recovery workflows

Pros

• Flexible, competitive pricing

• Robust question types

• Real-time reporting

• CSAT, NPS, CES supported

• 360-degree feedback management

• Customer-centric platform

Pricing

Custom & flexible pricing

#2 Medallia

Medallia is highly regarded by enterprise companies in the US for collecting structured and unstructured experience data. Its AI-driven capability helps brands understand customer sentiment and improve performance.

Features

• Sentiment analysis

• CRM integrations

• Smart dashboards

• AI-powered recommendations

Pros

• Strong journey mapping

• Churn detection

• Excellent NPS surveying

Cons

• Costly

• No free trial

#3 Qualtrics

Qualtrics is a leading global EX + CX platform and a popular QuestionPro competitor in the US. It provides sophisticated features well-suited for market research and enterprise environments.

Features

• Visual dashboards

• Advanced logic

• Customer segmentation

• Email tools

Pros

• Feature-rich

• Flexible

• Strong analytics

Cons

• Complex UI

• Slow support at times

#4 SurveyMonkey

SurveyMonkey is widely used among US SaaS, startups, and SMBs for quick survey deployment. Its templates help teams launch feedback programs with ease.

Features

• Live response sharing

• Custom branding

• Email distribution

Pros

• Easy to use

• Includes CSAT & NPS tools

Cons

• Limited analysis depth

• Expensive at scale

#5 SurveySparrow

SurveySparrow helps businesses create mobile-friendly, conversational surveys including NPS, offline surveys, and chat-based forms.

Features

• Negative feedback systems

• Data analysis tools

• NPS programs

Pros

• 360° feedback options

• Good UX

Cons

• Higher tiers are pricey

#6 GetFeedback

GetFeedback is a Salesforce-friendly survey tool popular among US companies that want to integrate CX insights with CRM workflows.

Features

• CRM & CSAT programs

• Campaign reporting

• Complaint tracking

Pros

• Highly flexible

• Easy analytics

Cons

• Limited statistical tools

#7 Alchemer

Alchemer allows teams to collect feedback at scale while maintaining secure, compliant operations. It’s used widely by mid-market US brands.

Features

• Custom forms

• Community management

• Dashboards

Pros

• Unlimited responses

• Supports advanced reporting

Cons

• Interface learning curve

#8 InMoment

InMoment delivers strong analytics for companies seeking experience intelligence. It helps brands enhance CX, EX, and market positioning.

Features

• Predictive analytics

• Multi-channel collection

• Goal management

Pros

• Good dashboards

• Strong customer satisfaction support

Cons

• Costly plans

#9 Typeform

Typeform is known for its conversational, one-question-at-a-time format, excellent for US businesses in creative, education, and startup categories.

Features

• Multi-page forms

• Chatbot

• Data export

Pros

• Great UI

• Easy integratio ns

Cons

• Limited free tier

#10 Jotform

Jotform helps users build custom forms and surveys with no-code workflow automation.

Features

• Custom fields

• Approvals

• Widgets

• Template gallery

Pros

• Good for embedded forms

• Mobile-friendly designs

Cons

• Logic limitations

• Occasional glitches

Why Look Beyond QuestionPro?

1. Complex User Experience

New users often find the UI difficult to navigate.

2. Limited Design Options

Survey customization options lag behind competitive tools.

3. High Pricing

Essential and Advanced tiers can be costly for what they offer.

US-based companies now expect powerful analytics, flexible pricing, and intuitive design—areas where many of the above alternatives excel.

Final Thoughts

Whether you’re a small business in the US, an agency, or an enterprise seeking a scalable solution, evaluating QuestionPro competitors is a smart move. Tools like XEBO.ai, Medallia, Qualtrics, and SurveyMonkey help organizations understand customers deeper, resolve friction points, and elevate brand loyalty.

If you’re looking for the most intuitive, AI-driven, and cost-efficient US survey platform, XEBO.ai is the standout recommendation.

Book a free demo with XEBO.ai and transform your customer experience today!