XEBO.ai for Microsoft Dynamics 365 – Pricing
Now available on Microsoft AppSource

Listen to your customers.
Act on what they tell you.
All inside Microsoft Dynamics 365.

XEBO.ai helps your team collect customer feedback, understand what it means, and take action — without ever leaving the tools you already use.

why teams choose xebo.ai

✦ Works inside your existing Microsoft environment ✦ No extra tools to manage ✦ Enterprise-ready security & controls
Pricing

Simple pricing. Serious results.

Pick the plan that fits where you are today. Upgrade anytime as your needs grow.

Monthly Annual Save 10%
Basic
$200 / tenant / month
Includes 2,500 responses per month · Billed monthly

Everything you need to start collecting and understanding customer feedback — working seamlessly inside Microsoft Dynamics 365.

  • ✦ Ready-to-use survey templates
  • ✦ 40 question types
  • ✦ Send surveys via email, web link, QR code, embedded forms, and SMS
  • ✦ Standard reporting dashboards
  • ✦ Customer satisfaction scoring (NPS, CSAT, Sentiment)
  • ✦5 AI-assisted survey per month
  • ✦5 AI queries per day
  • ✦ Works natively inside Microsoft Dynamics 365
  • ✦ Automated follow-up actions and alerts
Most powerful
Advanced
Custom pricing
Volume-based · Contact us for a quote

The full picture — every Basic feature, plus powerful AI tools that help you understand your customers at a deeper level and get ahead of problems before they grow.

  • ✦ Everything in Basic
  • ✦ Unlimited AI-assisted survey
  • ✦ Unlimited AI queries daily
  • ✦ 45+ question types for advanced research
  • ✦ 11 channels — including WhatsApp, in-app, kiosk & more
  • ✦ Team and region-level dashboards with role-based access
  • ✦ Predictive analytics & key driver analysis
  • ✦ Migrate surveys from any existing platform
  • ✦ Social Listening — track what customers say beyond your surveys AI
  • ✦ Customer Journey Mapping — see the full experience, not just individual moments AI
  • ✦ Text Genie — instantly understand open-ended feedback at scale AI
  • ✦ UAT Testing — Catches gaps in your survey in real-life environmentAI

All plans require an active Microsoft Dynamics 365 subscription. Annual plans are billed upfront.

Why XEBO.ai

More than a survey tool.
A smarter way to understand your customers.

Built for teams who need real answers from their customers — not just data sitting in a spreadsheet.

No extra tools to manage

XEBO.ai works entirely inside your Microsoft Dynamics 365 environment. Your customer data stays where it belongs — secure, unified, and instantly usable.

Feedback that leads to action

When a customer signals a problem, XEBO.ai automatically triggers the right follow-up inside Dynamics 365 — so nothing slips through the cracks.

Understand the "why", not just the score

Go beyond satisfaction scores. XEBO.ai's AI helps you find the real reasons behind customer responses — so you can fix what actually matters.

Built for large teams

Whether you run one team or dozens across regions, XEBO.ai gives every manager the view they need — with the right level of access and control.

How we compare

Going beyond what comes built in

Microsoft Dynamics 365 includes basic survey tools. XEBO.ai takes you further — without replacing anything you already have.

What you get Microsoft Dynamics 365
built-in surveys		 XEBO.ai Basic XEBO.ai Advanced
How you build surveys Start from scratch only Ready templates + start from scratch Templates, import from files, migrate from other tools, advanced builder
Question variety Around 8 question types 40 question types 45+ question types for advanced research
How you send surveys Around 5 ways Email, web link, QR code, embedded forms, SMS 11 channels — including WhatsApp, kiosk, in-app & more
Reporting & dashboards Basic reports, limited options Standard dashboards with multiple views Team and region-level dashboards with role-based access
Understanding results Satisfaction scores only Satisfaction scores + sentiment analysis + Predictive analytics + key driver analysis
AI-powered features Not included AI-assisted survey creation and suggestions Social Listening Advanced
Customer Journey Mapping Advanced
Text Genie Advanced
FAQs

Questions we hear a lot

Can't find what you're looking for? Our team is happy to help.

Not at all. XEBO.ai works alongside your existing Microsoft Dynamics 365 environment — it does not replace anything. Think of it as adding a more powerful layer on top of what you already have, not swapping it out.
A "tenant" refers to your organisation's Microsoft environment — the single account under which all your users and data sit. So the Basic plan at $200 per tenant per month covers your entire organisation, not individual users.
If your team consistently needs more than 2,500 responses per month, we'd recommend speaking with us about the Advanced plan which is custom-priced based on your volume. We'll make sure you're never paying for more than you need.
Yes. You can switch from monthly to annual billing at any time. When you do, the 10% discount applies from your next billing cycle. Annual plans are billed upfront for the full year.
These are three advanced AI features exclusive to the Advanced plan. Social Listening tracks what customers are saying about you across public channels beyond your surveys. Customer Journey Mapping gives you a visual view of the full customer experience from start to finish. Text Genie reads through open-ended written responses and instantly surfaces the key themes — so your team doesn't have to read thousands of individual comments.
Yes — migration from other survey platforms is available on the Advanced plan. Our team will work with you to bring over your existing surveys, question structures, and historical data so you can hit the ground running.
Yes. Because XEBO.ai is built natively inside your Microsoft Dynamics 365 environment, all data stays within your existing Microsoft security and compliance framework. There are no third-party servers holding your customer information separately.
The easiest first step is to book a free demo. One of our team members will walk you through the platform inside a live Dynamics 365 environment, help you figure out which plan fits your needs, and answer any questions specific to your organisation.

Ready to truly understand your customers?

Join organisations using XEBO.ai to turn customer feedback into real improvements — all inside Microsoft Dynamics 365.

صناعة
الخدمات المصرفية
السيارات
الرعاية الصحية
الحكومة
التعليم
الاتصالات
العقارات
التأمين
السلع الاستهلاكية سريعة التداول
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