Text Genie

Understand What Customers Are Really Saying

Text Genie turns thousands of open-ended responses into clear, actionable insights—instantly. No tagging. No spreadsheets. Just deep understanding at scale.
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Designed for Real Customer Intelligence

Your customers are giving you gold in their feedback. Text Genie extracts it—automatically.
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AI-Driven Theme Discovery

Text Genie automatically identifies the key themes, sub-themes, and keywords across all your textual feedback. It organizes what matters without manual tagging or setup.
Get structure from chaos—instantly.

Insight-Rich Theme Cards

Each theme is captured in a smart, visual Theme Card—complete with sentiment breakdown, key pain points, AI-suggested actions, and impacted customer groups.
Quick to scan, easy to act on.

Text Genie: Automatic Text Analysis Made Effortless

Uncover sentiments, spot recurring themes, and decode hidden insights—instantly.  Text Genie reads between the lines so you can focus on what truly matters.

Decode emotions in every message

It’s not just reading—it’s emotion-aware text analysis with real insights.

Drive Better Outcomes with Data Integration

Text Genie merges qualitative feedback with demographic data (like gender, location, product, or channel), showing who is affected and how to fix it.

Interactive
Word Cloud

Go beyond visuals with an interactive Word Cloud—click any keyword to explore real comments, filter by sentiment or segment, and uncover root causes fast. It’s not just pretty—it’s powerful.

Gauge Emotions at a Glance

Each piece of feedback is automatically tagged as positive, negative, or neutral—so you instantly know how your customers feel.

Impact Volume Visualization

Spot high-impact issues immediately by combining volume and severity—helping you prioritize what truly drives change.
data

Local Data Servers

Customer data is locally hosted in KSA, UAE, USA, Singapore & India.
setup

On-premise Setup

Take control of your data with enterprise on-premise setup.
support

24/7 Support

Get 24/7 localised support for any platform related queries.
security

Top-notch Security

XEBO.ai is audited and certified by industry leading standards.

Scale with Security

XEBO.ai is audited and certified by Industry-leading Standards.
soc2
SOC 2 Type II
Governance Controls
gdpr
GDPR
Compliant
ios
ISO 27001
Certified

Experience the power of AI

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