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The AI edge in creating unforgettable Customer Experience
Join us at the 4th edition of XE-Live Kenya in the heart of East Africa’s innovation capital. Learn how AI is transforming CX into hyper-personalized, intelligent, and seamless experiences. Connect with CX visionaries, hear from global experts, and walk away with real strategies to elevate your business in the experience economy.
If you believe experiences should be memorable, human, and powered by the best tech then this event is for you.
August 12th, 2025
9:00 AM - 3 PM EAT
Pullman Nairobi Upper Hill, Nairobi, Kenya
XE-Live Kenya offers a unique opportunity to explore the intersection of AI and Customer Experience in the dynamic African market. As a key player in the region's digital transformation, this gathering will showcase innovative solutions and strategies for driving customer satisfaction. The event will provide invaluable insights and networking opportunities with industry leaders, contributing to shaping the future of CX in Africa.
Explore how our AI-driven platform can revolutionize your Customer Experience. Break down silos and deliver seamless interactions across all channels. Learn from CX experts as they showcase how to create unified customer journeys that drive engagement and loyalty.
Discover how our AI-powered platform revolutionizes Customer Experiences by turning raw customer data into actionable insights. Our platform is equipped with generative AI to provide personalized recommendations, empowering businesses to deliver exceptional support and exceed customer expectations.
Fuel up and network with fellow attendees
Welcome address and a glimpse into the future of Customer Experience.
Welcome address and a glimpse into the future of Customer Experience.
Gain valuable insights from industry experts on empowering brands to create intelligent CX
Witness the advanced capabilities of XEBO.aiʼs CX solution and understand how your brand can benefit from it.
Learn how brands can adapt themselves to create future ready CX strategy in the digital economy.
Keynote: Reimagining Customer & Leadership Experience in the Digital Age: Insights from ReImagine Plus by Pauline Macharia CEO, Relmagine Plus Ltd
Enjoy a lighthearted break with some laughs
What CMOs and CXOs Want: Turning Insight into Action Across the Journey
A final word of gratitude and deep dive into how AI can leverage emotional intelligence to enhance customer experiences
Celebrate CX achievements and accomplishments by companies in KSA
A final word of gratitude and vision for the future
Enjoy lunch while forging new connections and sharing insights
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