industry report

Understanding The Markets In the United Arab Emirates

Welcome to our comprehensive report, delving into the dynamic landscape of Net Promoter Score (NPS) benchmarks across diverse industries in the UAE. In this insightful resource, we bring you a deep analysis- across 12 industries, 189 brands and over 32000 responses. Discover how NPS scores vary across sectors and uncover the pivotal factors influencing customer loyalty and satisfaction.

Benchmark Insights: Gain an in-depth understanding of industry-specific NPS benchmarks, allowing you to gauge your performance against the competition and set ambitious customer experience goals.

Unveiling Key Drivers: We dissect the key drivers behind NPS scores in various sectors, revealing the critical aspects that have the most significant impact on customer sentiment.

Trends and Patterns: Identify emerging trends and patterns that shape customer perception, enabling you to stay agile and proactive in adapting to evolving customer preferences.

Empowering Your CX Journey: Whether you’re in hospitality, retail, finance, or any other sector, this report equips you with the knowledge needed to elevate your customer experience game and achieve exceptional NPS scores.

This report gives a deeper insight into industry trends and what businesses need to do to boost their NPS