OneAssist partnered with XEBO.ai to transform how it collects and acts on customer feedback. Faced with low response rates, static survey formats, and siloed systems, the company needed a more engaging, integrated solution. XEBO.ai delivered a complete overhaul of the feedback process—enhancing survey design, streamlining multichannel distribution, and enabling real-time, contextual insights through interactive dashboards.

Download the case study to learn how OneAssist elevated participation, unlocked deeper customer understanding, and created a seamless feedback loop that supports continuous improvement and stronger service delivery across the customer journey.

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