Make Customer Experience Effortless with XEBO.ai

Leverage AI-powered solution for Customer Experience, Employee Experience, and Market Research

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5 reasons why brands prefer XEBO.ai
for exceptional support

Map the entire Customer Journey

Visualize the entire customer journey, identify critical touchpoints and understand pain points to optimize every interaction.

Leverage Omnichannel feedback collection

Break free from siloed feedback and gathers feedback across all touchpoints – email, surveys, in-app, social media, and even video.

Get deeper Insights with Text, Audio & Video Feedback Analysis

With AI-powered Text Genie, decode emotion, sentiment, and nuance from any type of feedback. Understand not just what customers are saying, but how they feel.

Understand customers better with Social Listening

Use insights from social listening to understand what truly matters to each customer. Spot preferences, behaviors, and unmet needs in real time — then tailor journeys, content, and interactions that feel personal, relevant, and timely.

Make data-backed decisions swiftly

Access proactive, AI-backed insights easily to help you grow your business. Make smart decisions faster by tracking metrics like CSAT and NPS ratings on real-time dashboards and customizable reports.

Equip your team to deliver exceptional experiences

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The XEBO.ai advantage

Highly Customizable platform
XEBO.ai can be easily tailored to deliver exceptional experiences while meeting your unique business goals.
Faster time-to-value
It is easy to set up and use. The intuitive user interface helps your team get started in weeks and accelerates time to ROI
24*7 Local support
Deliver consistent experiences with the help of a responsive team of technical support specialists who can help you derive maximum value from XEBO.ai.

Solutions Offered

Customer Experience

  • Survey & Feedback Collection
  • Omnichannel Integration
  • Advanced Data Analysis
  • White-labelled Survey Links
  • Closing The Loop
  • CX Strategy & Designs
  • Audio-video Feedback Analysis
  • Sentiment Analysis
  • NPS And CSAT Tracking
  • AI Text Analysis (Text Genie)

Social Listening

  • Real-time Brand Monitoring
  • Cross-platform Data Collection
  • Trend & Hashtag Tracking
  • Competitor Mentions Analysis
  • Audience Sentiment Breakdown
  • Keyword & Topic Segmentation
  • Crisis Detection & Management
  • Integration with CX Dashboards
  • Industry Benchmarking
  • Thematic Cards

Customer Journey Mapping

  • Multi-Touchpoint Visualization
  • Persona-Based Journey Mapping
  • Cross-channel Experience Tracking
  • Drop-off & Conversion Insights
  • Pain Point Identification
  • Real-time Journey Updates
  • Journey Stage Segmentation
  • Automated Journey Reports
  • Integration with CRM & Analytics
  • Custom Journey Templates

Exceptional Experiences,
Personalized Pricing

We're all about personalization, not just for your customers, but for your wallet too. The deal is you tell us your unique business needs, and we craft an AI-powered solution that fits it. No one-size-fits-all price tag, just results that resonate.
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Seamless Integrations

Automate your Conversations by Integrating your exisitng CRM/ERP with XEBO.ai

Hear from our customers

I have been using this platform for one year and I must say, it exceeded my expectations in every way. The platform's user-friendly interface made creating and customizing surveys a breeze, allowing me to tailor them to my needs effortlessly

Scale with Security

XEBO.ai is audited and certified by Industry-leading Standards.
soc2
SOC 2 Type II
Governance Controls
gdpr
GDPR
Compliant
ios
ISO 27001
Certified

There's more, try the Experience Management Suite to unlock exceptional experiences with AI

Get surveys, analytics, and reports in one unified solution.
Book a demo