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AI Powers XEBO.ai
Turn scattered feedback into real-time, actionable strategies.

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Create smarter surveys & get action-ready insights

Create smarter surveys with 20+ question types, complex logic, and multi-lingual support. Then turn every response into action-ready insights with AI that reveals customer behavior, preferences, and needs.

Understand Customer Sentiments

Our AI-powered Sentiment Analysis automatically tags feedback as positive, negative, or neutral, so you instantly know how your customers feel.

Monitor Social Media Conversations

Track, analyze, and act on what people say about your brand in real-time.

Map the journey, fix the gaps & win customers

Map every step of your customer journey and transform experiences with AI-powered insights that drive action and loyalty.

Holistic VoC platform to capture
& analyze every customer voice

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Capture direct feedback (surveys, calls, chats) and indirect signals (social, reviews, digital behavior) with Omnichannel collection suite

Get instant clarity as AI turns raw feedback into real-time dashboards with sentiment, themes, and predictive insights.

Close the loop with AI-powered ticketing that helps you respond faster, resolve smarter, and rebuild stronger customer relationships, turning detractors into promoters.

5 reasons why brands prefer XEBO.ai
for exceptional support

Map the entire Customer Journey

Visualize the entire customer journey, identify critical touchpoints and understand pain points to optimize every interaction.

Leverage Omnichannel feedback collection

Break free from siloed feedback and gathers feedback across all touchpoints – email, surveys, in-app, social media, and even video.

Get deeper Insights with Text, Audio & Video Feedback Analysis

With AI-powered Text Genie, decode emotion, sentiment, and nuance from any type of feedback. Understand not just what customers are saying, but how they feel.

Understand customers better with Social Listening

Use insights from social listening to understand what truly matters to each customer. Spot preferences, behaviors, and unmet needs in real time — then tailor journeys, content, and interactions that feel personal, relevant, and timely.

Make data-backed decisions swiftly

Access proactive, AI-backed insights easily to help you grow your business. Make smart decisions faster by tracking metrics like CSAT and NPS ratings on real-time dashboards and customizable reports.